To contact CyroxExchange, email [email protected]. We read every message and aim to reply to editorial questions within a few working days.
What we can help with
- Corrections: a fact, rule, date or calculation on the site that looks wrong or out of date.
- Feedback on how clearly a guide or calculator explains something.
- Reports of websites, social media accounts or people using the CyroxExchange name.
What we cannot help with
CyroxExchange is not an exchange or broker. We have no trading accounts, no client funds and no customer service desk for any platform. We cannot:
- open, close, verify or unlock an account anywhere;
- process or trace deposits, withdrawals or crypto transfers;
- recover lost or stolen funds, or investigate a specific firm;
- give personal investment, tax or legal advice.
Reporting impersonation
Because our name contains the word "exchange", fraudsters may borrow it for fake trading sites, apps or social media profiles. If you see one, send us the web address, profile name or phone number involved and, if possible, a screenshot. We cannot shut down other websites ourselves, but we can warn readers and pass details to the relevant platforms.
When you write to us
Tell us the page address and the sentence you are asking about, and include a source if you are pointing out a rule change. We do not need your name, phone number or any financial details to deal with a correction.
If you have lost money to a platform, contact your bank and report it to the police and your financial regulator; our scam guide lists where to go. Never send ID documents, passwords, seed phrases or payment details to anyone claiming to represent us. We will never ask for them.